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海外配送

International delivery 

港澳地區的包裹,主要配合順豐速運、郵局快捷EMS。付款方式僅接受國際信用卡支付(Visa, Master, JCB)

International orders from Hong Kong and Macao, will be shipped by SF Express or International Express Mail Service (EMS.).

Payment methods:Only credit card accepted (Visa, Master, JCB).

訂購後何時可以拿到商品?

若訂單中的商品都是現貨庫存,商品將於3-5個工作天內到貨 (不含驗關時間)

 

When will I receive my order?

If the merchandises in your order are all in stock, they will be delivered within 3 to 5 business working day (Not including the custom clearance time).

 

商品售價換算

網頁右上角可依當地選擇幣別作為售價參考。但最後結帳時商品價格是以新台幣計算,實際請款或退款需視當日匯率換算,建議您可與信用卡銀行查詢。

 

Currency exchange

You can choose your local currency in the upper right corner on the webpage, to help you to realize the price. In the final checkout page will show the price in NTD (New Taiwan Dollar).

Please note that currency variations may occur from the time you look, the actual billing depends on your credit card company use. You may check the currency rate with them if needed.

 

宅配郵資怎麼計算?

由於運送服務係透過國際航運運送,因應國際油價跌幅度會有加計燃油附加費的情況;而為了服務港、澳地區顧客,運費皆採用「貨到付款」方式,意即宅配人員會向您收取運費。

 

*海外宅配郵資會依商品總重量計算,相關計算方式參考如下:
海外郵資計算會受到貨件本身於貨機所佔空間的影響,不一定是依實際重量。此計算標準稱為材積(或尺寸)重量:若商品(含包裝):長×寬×高(公分)÷ 5000 >實際重量(公斤),則以長×寬×高÷5000 計重
(運送的材積重量係以貨件的密度計算。低密度的項目通常較實際重量佔更多空間。運費的計算,係根據材積或尺寸的重量與實際的運送重量,兩者取其重量較重者。)

重量(公斤) 香港 澳門
0.5 95 115
1 100 125
1.2 145 170
2 190 215
2.5 235 260

How much is shipment fee charged?

For the customers from Hong Kong and Macao, the shipment fee is cash on delivery. It means the delivery man will charge you while the merchandises arrive.

*International shipment fee is based on the actual gross weight or the volumetric weight of the goods, whichever is greater.

Volumetric weight = (L x W x H (cm) ÷ 5,000)

L - length

W – width

H – height

 

海外配送限制

各國可能依進口關稅規定,核定貨物是否需要繳交關稅、消費稅。當商品受到抽檢,其費用將由收件人負擔。若收件人不願取貨,相關費用或貨件遭銷毀、退回之損失,亦由訂購人自行負擔。

 

Each country has the right to approve tariff and sales tax of the goods according to its import regulation. If the country carries out sample inspection on that goods, the consumer will be responsible for that expense. If the receiver does not want to pick up his goods, then he also will be responsible for the loss resulted from related expense, destruction of the goods, or return of the goods.

 

關於退換貨

商品瑕疵退換貨請優先聯係服務人員,商品退回運費需自付

 

Exchange or Returns

If you need your goods return or exchange, please contact our customer service first. Due to high shipping costs, international customers are responsible for all shipping charges related to returning an item and all shipping, duties and customs fees originally associated with receiving the order.